Bachelor Degree or Certification - Prefer Master Degree; Prefer professional experience in a database application support role; Experience in a lead role in providing customer support and resolution for complex system, application and/or data issues; Proven self-starter with experience in meeting deadlines in a high energy environment; Experience working collaboratively with other technical staff; Experience in using analytical skills to problem solve and synthesize data for accurate analysis; Experience in application documentation, presentation, training, and demonstration skills; Experience writing SQL statements preferred; Microsoft Access database experience preferred; Education experience preferred; Project Management experience a plus.